Leading a Multi-Cultural Workforce

The oil and gas industry is a truly global enterprise. Project teams are very commonly comprised of dozens of nationalities, speaking many different languages, and possessing many different perspectives about life, work, family, their roles on the team, and modes on interaction and behavior. These differences can present quite a challenge.

Effective teams engage all aspects of their members, including the technical skills they bring to the team as well as their cultural perspectives. By demonstrating mutual respect through learning about these differences, participants proactively strengthen the working relationships among team members and minimize potential conflicts.

What You Will Learn

• How different cultures manage communication, relationships, interdependence, time, hierarchy, and change.
• To understand how these different perspectives affect productivity.
• That you can’t change others but you can change how you react to differences.
• To communicate more effectively with all team members.
• To identify, anticipate, and manage the five stages of culture shock.
• To reduce the impact of culture shock.
• To use the differences between cultures as an advantage to the team.
• How to assist in preparing people to better adapt to and be more productive in interacting with multi-cultural teams.
• Specific cultural issues related to your situation.

Who Should Attend

Everyone in the oil industry who wants to be a more effective member or leader of a multi-cultural team.

Instructors

Instructors are field-seasoned professionals with excellent communication skills who have worked in the oil industry as managers and team leaders.

Duration

Typically 3 days